Water & Sewer / Billing & Maintenance
For emergencies after hours and on the weekends, call Broome County Emergency Services at (607) 778-1911. They will reach out to us.
Water/sewer bills are collected at the Highway Garage (Water/Sewer Dept.) located at 865 Hawleyton Road. (Phone number: 607-669-4323). There is an outside drop box at the Highway Garage and at the Town Hall for drop-off payments. There is also an inside drop-box in the Town Hall foyer for your convenience.
Cash, personal checks, and credit cards are accepted forms of payment.
Water & Sewer Billing
CREDIT CARD PAYMENT INFORMATION
The Town of Binghamton accepts credit card payments through a service called PayGOV.US. We will accept payments in person, on-line, or by phone. To make an on-line payment, click here.
To make a payment by phone, you can call:
1-866-480-8552. NOTE: If using a mobile app, enter Pay Location Code 38078
SPECIAL NOTE: Because we’re a government agency, we cannot incur the cost of using credit cards. Therefore, you, the user, will incur the cost. There is a convenience fee of 3% that will be assessed to each credit/debit card transaction. A minimum convenience fee of $1 will be applied for transactions under $33.
VISA / MASTER CARD / DISCOVER ACCEPTED.
BILLING CYCLE
The November water/sewer billing is the first billing in an annual cycle. Here are the dates for our billing cycles: (Bills will be mailed near these dates)
November 1 (1st billing) – due in early December
February 1 (2nd billing) – due in early March
May 1 (3rd billing) – due in early June
August 1 (4th billing) – due in early September
- Payments can be made in person at the Water/Sewer/Highway Dept. at 865 Hawleyton Road.
- There is a mail slot available for after-hour payments at the Highway Dept. There is also a mail slot available for after-hour payments at the Town Hall, located at 279 Park Avenue.
- We accept partial and over payments.
- Payments are due within 30 days of receipt. 10% penalty is added if received after due date.
- Delinquent unpaid amounts will become a lien against the property and placed on the tax roll if not paid in full by October 15.
Annual Water Quality Reports
Water/Sewer Connection
Water Meters
All of our meters are Neptune electronic read meters. We have upgraded all of the the meters throughout the Town to electronic read. We are now able to read all the water meters throughout the Town within a few hours. We use the equipment located in the vehicle to drive by and read electronically.
Staff Contacts
Nadine Pappas
Water & Sewer Billing
Phone
(607) 669-4323
Mark Leighton
Assistant Administrator of Special Districts
Phone
(607) 669-4323
Lee Cooper
Water Foreman
Phone
(607) 669-4323
After Hours Phone Number and Emergency Number:
Phone
(607) 778-1911
Resources
Contact Information
Hours of Operation
Normal Hours:
Weekdays – 7 a.m. to 3:30 p.m.
Summer Hours:
June, July & August: Tuesday through Friday – 6 a.m. to 4:30 p.m.
Phone
(607) 669-4323
After Hours Phone Number
(607) 778-1911
Emergency Phone Number
(607) 778-1911
Fax
(607) 669-4399
water@townofbinghamton.com
Address
Water & Sewer Billing Department
865 Hawleyton Road
Binghamton, NY 13903
United States
See map: Google Maps
